Hair Experts Salon & Spa
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(785) 776-4455
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Frequently Asked Questions

What if I am late for my appointment?
Arriving late will simply limit the time for your experience, thus lessening its effectiveness and your pleasure. Your experience will end at the scheduled time so that the next guest will not be delayed. The full value of your experience will be applied.

What is the cancellation policy?
If you must reschedule or cancel your appointment, please notify us as soon as possible. We will attempt to resell your appointment time to others that are anxiously waiting. Cancellations of spa packages require a 24-hour notice.

Considerations
For the relaxation of you and others please respect guest s by turning your cell phones to silent during your experience. Thank you.

Satisfaction Guarantee Policy
If within 14 days, our service does not exceed your expectations, we will strive to improve it or a gift card of equal or lesser value will be issued. We will exchange or give in-store credit on products purchased within 30 days.

Rates and services are subject to change without notice.

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